Support

Email support@achievementintelligence.com and we will reply within two working days. For questions about your programme, message your coach from the Messages tab in the app.

I forgot my password. Email us from the address on your account and we will help you get back in.

My run didn't record a full route. Keep the app open on screen while you record. Most phones pause location for web apps when the screen locks.

How do I cancel my membership? Go to Profile → Manage dues.

How do I delete my account? Go to Profile → Delete account. This removes your data permanently and cancels any subscription.